ENABLING INNOVATION IN MEDIA & ENTERTAINMENT
The way we consume content and media has changed beyond recognition in the last decade. Fast connectivity, the unprecedented adoption of smart devices and the growth of streaming services have put the power into the consumers’ hands. They want to choose when and how they access entertainment in their busy lives. Media and entertainment companies have had to adapt quickly to keep up with consumer expectations.
On-demand, available anywhere services are now the norm, and consumers expect fast, automated experiences and accessibility on any device. Through our automated IT services, we can ensure you have the highest level of protection for your systems so that services are always online and the customer experience is as slick as the latest Netflix Original Series.
The Benefits
Downtime free services
Your customers will never miss a cliffhanger as your services are protected by secure, super-fast IT systems that ensure the customer has access to everything they need, when they need it.
Automated incident management can actively help prevent issues from occurring in the first place, so you can rest assured that major incidents are averted, and services are always online.
Innovation through insight
By connecting siloed systems and enabling better visibility of data and reporting, your business will have better insight into the masses of information available, from usage to viewing habits and the latest trends. This enables you to respond quickly to demand and stay ahead of the competition.
Success depends on the speed and efficiency with which you deliver content and services that meet consumer needs, so we ensure your IT systems give you the flexibility to adapt and innovate at pace.
Automated experiences
The latest technology and advances in AI mean that consumers have come to expect companies to deliver tailored content, relevant recommendations and 24/7 customer support services. To remain relevant to your audience, you need automated processes that enable you to deliver seamless online services that meet customer expectations.
We work with you to devise the best digital strategy to meet the needs of the always-on consumer.
“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”
“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”
“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”
“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”
“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”
Download your free Automation Success Kit today
The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.
Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.
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